Shipping Information


Here at the Perfumer’s Apprentice, we typically ship within 1-2 business days of receiving your order

For example, if you place your order on a Monday, it will ship before Thursday.

If you place your order on Friday (after business hours) or on Saturday or Sunday (when we do not ship), it is the same as placing your order on the following Monday. That's the first day that we see your order.

Our Shipping & Customer Service Hours of Operation are Monday thru Friday from 8:00am - 4:00pm PST.

General:


  • We offer the following shipping Companies: USPS, UPS, FedEx and (DHL for International Customers Only)

  • USPS and UPS shipping cost is calculated automatically on our website at checkout. FedEx and DHL options will calculate automatically for international customers when applicable

  • When we ship your package, our system auto-generates an email with your tracking number. We sometimes experience glitches, and emails do not generate.

    • In these cases, you can also see your tracking number when you log into your account.

  • It is your responsibility to verify your shipping address is correct before completing with check out. If you need to update your address before your order is shipped, you will need to cancel your order and place a new order with your correct address. If your order has already shipped, you will need to contact us if you require your address to be updated. Address change fees and additional transportation fees will be applicable. The 2023 address change fee is $19.50 per box.

  • It is your responsibility to make sure that your local post office is not trying to contact you about your package.

  • Attention Customers Using Own Shipping Account/Forwarders!! If there is any damage or missing items reported upon receipt, you will need to work directly with your shipping carrier or forwarder to resolve those issues. We will not be able to resend or refund items not moved on our shipping accounts.

  • International customers if you select to have your order shipped domestically to a forwarder/agent and they do not note damage or missing items upon receipt, we will not be able to refund once the order arrives at your final destination.

  • For Freight Customers: Any additional shipping/accessorial fees added upon delivery (lift gate, inside delivery, storage) will be billed directly to you. No exceptions.

  • UPS cannot deliver to P.O. Boxes. Please do not choose any UPS option if your shipping address is a P.O. Box.

Rush Orders


ATTENTION ** First-Time Customers ** Multiple Transaction Declines **
Your RUSH ORDERS (Listed below) May be held in our system for further authorization. Please contact Customer Service (ask for billing) to confirm order has cleared.

  • UPS Next Day, 2nd Day Air, and 3-Day Select shipments which have ** or *** items (Hazmat) are NOT guaranteed (as per UPS), and may be delayed for additional processing. UPS will NOT REFUND shipping cost if 'Hazmat' shipments do not arrive on time, therefore neither can we.
  • Next Day Air Cut-off time: 1:00pm PST (to arrive to customer next business day)
  • 2nd Day Air Cut-off time: 1:00pm PST (to arrive to customer 2nd business day)
  • 3 Day Select Cut-off time: 1:00pm PST (to arrive to customer 3rd business day)
  • Worldwide Expedited Cut-off time: 1:00pm PST (to arrive to customer 4 - 5 business days)
  • Worldwide Express Cut-off time: 1:00pm PST (to arrive to customer 1 - 3 business days)
  • Next Day Air shipments placed on Friday that need Saturday Delivery (placed before 1:00pm PST), Add the $16.00 Saturday delivery fee to your cart by clicking Saturday delivery fee

    • Otherwise, your order will arrive the following business day (Monday). This is also available for UPS 2nd day orders placed on a Thursday (To select areas)

    Note: This added service is not available for Next Day Air Saver.

  • UPS Next Day, 2nd Day Air, and 3-Day Select, UPS Express & UPS Express Saver placed after 1:00pm (PST) will not ship until the following Business Day (including Fridays).


If you are interested in any of the Topics below, Click the name to open the Topic


HazMat Products

Need a Quote?

Domestic shipping

Military customers

International customers


If you have any further shipping related questions, please email us at

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