Frequently Asked Questions

----- Hint: Click on the question to open the answer,
----- and click the question again to close it

 

Do we have any international resellers?

 

What are Hazmat Fees?

 

What are these new symbols on my bottles?

 

Why do flavors change color?

 

What are the dimensions for the new black caps for 4oz & 16oz bottles?

 

How to Check Order Status and how quickly do we ship

 

Do we have minimums for ordering?

 

What payment methods do we accept?

 

Shopping cart security

 

Flavor Inhalation Safety

 

Shipping Methods

 

Flavor Specification Sheets, MSDS/SDS and Certificates of Analysis

 

Do we have a Retail Store?

 

Our Hours and Location

 

Shelf life and storage of flavors

 

Returns Policy

 

When I use Internet Explorer Version 11 as my browser, on the Perfumer’s / FlavorApprentice shopping page, the pulldown menus freeze and the page doesn’t function. What’s wrong?